We read every message and aim to reply within 2 to 3 business days.
Pick the right inbox
- General questions, feedback and guide ideas: hello@shieldnook.com
- Partnerships and affiliate programs: partners@shieldnook.com
- Privacy requests (see, correct or delete your data): privacy@shieldnook.com
Before you write
- Never send us passwords, account numbers or ID documents. We will never ask for them, and any message claiming to be from ShieldNook that does is a scam.
- We can’t offer one-on-one tech support or investigate individual incidents, but we’re happy to point you to a guide that helps.
- Spotted a mistake? Send us the page link and what’s wrong. We fix errors quickly and note significant corrections.
Think you’ve been hacked or scammed right now?
Don’t wait for a reply from us. Do these first:
- From a device you trust, change the password for the affected account and for your email, then turn on two-factor login.
- If money or cards are involved, call your bank or card issuer immediately using the number on the back of your card.
- In the US, report identity theft at IdentityTheft.gov and scams at ReportFraud.ftc.gov.
- Outside the US, contact your local police or your national consumer protection or cybercrime agency.